Privacy Policy

We are committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal data of donors, beneficiaries, volunteers, and visitors to our website or premises.

We may collect the following types of personal information:

1. Information We Collect

  • Personal Identifiable Information (PII): Name, address, phone number, email ID, PAN/Aadhaar (where required by law).
  • Donation Details: Amount donated, payment method, transaction details.
  • Volunteer/Beneficiary Data: Identity proof, contact details, background information as required for due diligence or program delivery.
  • Website Data: IP address, cookies, browsing behavior, device type (when you use our website).

2. How We Use Your Information

We use your information to:

  • Process and acknowledge donations.
  • Issue donation receipts and enable tax exemption certificates (e.g., under Section 80G, if applicable).
  • Maintain internal records, audits, and compliance requirements.
  • Communicate with donors, volunteers, and beneficiaries.
  • Improve our services, programs, and website experience.
  • Comply with legal obligations under applicable laws.

3. Sharing and Disclosure of Information

We do not sell or share your personal information with third parties for commercial purposes. We may disclose your data:

  • To government authorities when required by law or legal process.
  • To trusted service providers (e.g., payment gateways) under confidentiality agreements.
  • Internally, within the Trust, for administrative purposes.

4. Data Security

We take reasonable organizational and technical measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Retention of Information

We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws, including income tax and audit requirements.

6. Your Rights

Subject to applicable laws, you may:

  • Request access to your personal information.
  • Ask for correction or deletion of your data.
  • Withdraw your consent (where processing is based on consent).

To exercise these rights, please contact us at:
📧 [Insert Official Email Address]
📞 [Insert Contact Number]

7. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. Amendments to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our official website and will be effective from the date of posting.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:
[Name of the Trust]